Terms of service
Chaotic Lvng — Terms of Service
Effective Date: 07-11-2025
Email: hello@chaoticlvng.com Phone: +91 90567 47640
Business Entity: Chaotic Lvng — A Unit of ANM Retail
1. Acceptance of Terms
By accessing or purchasing from our website, you agree to these Terms of Service and our related policies, including the Privacy Policy and Return & Refund Policy.
If you do not agree with these terms, please refrain from using our website or purchasing our products.
2. Use of the Website
You agree to use the Chaotic Lvng website only for lawful purposes and in a manner that does not infringe the rights or restrict the use of this site by others.
You may not use our products or services for any illegal or unauthorized purpose or to violate any laws in your jurisdiction.
3. Products and Services
All Chaotic Lvng products, including candles, fragrances, and accessories, are handcrafted and may display slight variations in colour, texture, or finish. Such variations are natural and not considered defects.
We reserve the right to discontinue or modify any product without prior notice. Prices are subject to change at any time.
4. Orders and Payments
When placing an order, you agree to provide accurate and complete information.
All orders are subject to acceptance and availability.
We reserve the right to cancel or refuse any order at our discretion, including cases of pricing errors, stock unavailability, or suspected fraudulent activity.
Payments are processed securely through trusted payment gateways. Chaotic Lvng does not store full credit card or banking details.
5. Shipping and Delivery
We make every effort to ship your order within the time frame mentioned on our Shipping Policy page.
Delivery times may vary depending on your location and courier service.
Chaotic Lvng is not responsible for delays caused by courier partners, customs, or other factors beyond our control.
6. Returns, Refunds and Exchanges
Our Return, Exchange and Refund Policy governs all product returns.
Please refer to the full policy on our website for detailed information regarding eligibility, time frames, and process.
7. Intellectual Property
All content on this website — including text, images, product descriptions, logos, designs, and layouts — is the property of Chaotic Lvng or its content creators.
You may not reproduce, distribute, or use any material from our website without written permission.
8. Limitation of Liability
Chaotic Lvng is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Our total liability, whether in contract, tort, or otherwise, will not exceed the total amount paid by you for the product in question.
9. Product Use and Safety
Our candles and accessories are intended for personal use only.
Please read and follow all safety instructions provided on product packaging.
Chaotic Lvng is not responsible for damage, injury, or accidents arising from misuse, negligence, or failure to follow usage guidelines.
10. Accuracy of Information
We make every effort to ensure that product descriptions, prices, and details are accurate. However, errors may occur.
We reserve the right to correct any inaccuracies, including pricing errors, without prior notice.
11. Third-Party Services and Links
Certain services provided through our website may involve third-party vendors such as payment processors and shipping partners.
We are not responsible for their actions or the content of third-party websites linked from our store.
12. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of India.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Amritsar, Punjab.
13. Termination
We reserve the right to suspend or terminate your access to our website at any time, without notice, if we believe you have violated these Terms.
14. Policy Updates
Chaotic Lvng may update these Terms of Service at any time.
Any changes will be effective immediately upon posting on this page. We encourage you to review this page periodically to stay informed of updates.
15. Contact Us
If you have any questions regarding these Terms of Service, please contact us at:
Chaotic Lvng — Customer Care
NIL, Aara Colony, Naushera, Majitha Road
Amritsar, Punjab 143001
Phone: +91 90567 47640
Email: hello@chaoticlvng.com