Privacy policy

Privacy Policy

Effective Date: 07-11-2025
Email: hello@chaoticlvng.com                                                                                          Phone: +91 90567 47640
Trade Name: ANM Retail                                                                                                  Legal Name: Nazuk Mehra

1. Overview

Chaotic Lvng respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information from you:

Personal Information:
When you make a purchase or create an account, we collect details such as your name, billing and shipping addresses, email address, phone number, and payment information.

Non-Personal Information:
We may collect data such as your browser type, device information, IP address, and browsing behaviour to improve our website’s functionality and user experience.

Cookies:
Our website uses cookies to enhance your browsing experience, remember preferences, and facilitate secure transactions. You can disable cookies through your browser settings, but some features may not work properly without them.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order confirmations, updates, and customer support information

  • Improve our products, services, and website performance

  • Send promotional offers or updates, only if you have opted in

  • Prevent fraudulent activity and ensure data security

4. Sharing of Information

We do not sell or rent your personal information.
Your information may be shared only with trusted service providers who assist us in operating our business, including:

  • Shipping and logistics partners

  • Payment processors and gateways

  • Analytics and marketing service providers

All third-party partners are required to handle your information securely and in compliance with applicable laws.

5. Data Security

We implement reasonable administrative and technical measures to protect your data against unauthorized access or misuse.
Payment information is processed through secure, encrypted gateways, and we do not store full card or bank details on our servers.

While we take every precaution, no online system is entirely secure, and we cannot guarantee absolute data protection.

6. Your Rights

You have the right to:

  • Access, review, and update your personal information

  • Withdraw consent for marketing communication at any time

  • Request deletion of your account or personal data, subject to legal or transactional obligations

For any such requests, please contact us at hello@chaoticlvng.com or call +91 90567 47640.

7. Data Retention

We retain your personal information only as long as necessary to fulfill your orders, comply with legal requirements, or resolve disputes.

8. Third-Party Links

Our website may include links to external websites or services not operated by Chaotic Lvng.
We are not responsible for their privacy practices or content, and we recommend reviewing their policies before sharing personal information.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.
The revised version will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions, feedback, or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

Chaotic Lvng — Customer Care
NIL, Aara Colony, Naushera, Majitha Road
Amritsar, Punjab 143001
Phone: +91 90567 47640
Email: hello@chaoticlvng.com